Clarification Text on the Protection of Personal Data

As diclepolatshoes, we attach great importance to the security and privacy of your personal data within the scope of the Personal Data Protection Law No. 6698 (“KVKK”). With this text, we inform you about the methods of collecting your personal data, the purposes of processing, the transfer of your data, and your rights.

1. Collection of Personal Data

Your personal data is collected:

Through our website, social media accounts, mobile applications, call center, and in-store communication channels,
Via oral, written, or electronic methods.

Our purposes are:

To enable you to benefit from our products and services,
To notify you about our campaigns and opportunities upon your consent,
To record your suggestions and complaints,
To establish better service standards,
To implement our commercial and business strategies.

2. Processing of Personal Data

Your collected personal data:

May be recorded, stored, updated, and classified in accordance with KVKK and the relevant legislation,
May be used to improve our service quality,
May be shared with legally authorized persons, institutions, and organizations,
May be transferred domestically or abroad by taking the necessary security precautions.

Furthermore, with the customer's consent, your data may be shared with our business partner Pushouse for the purpose of providing information and exclusive campaigns via WhatsApp. During this process, your data is protected in compliance with security protocols and is not shared with third parties for commercial purposes outside of Pushouse.

3. Transfer of Personal Data

Your personal data may be shared with:

Our group companies, business partners, suppliers, and audit firms,
Public institutions and organizations within the framework of legal obligations,
Relevant authorities, solely for the purposes of executing services, developing customer relations, and fulfilling legal obligations.

4. Your Rights Under KVKK

Pursuant to Article 11 of the Law, you have the right:

To learn whether your personal data is processed,
To learn the purpose of processing,
To know the third parties to whom the data is transferred,
To request correction if it is processed incompletely/incorrectly,
To request its deletion or destruction,
To object to a situation that arises against you as a result of analysis by automated systems,
To request a copy of your personal data.

5. Privacy and Security

Your personal information is strictly not shared, sold, or used for commercial purposes with third parties.
For your security, your credit card information is not stored by our company or our service providers. Transactions take place exclusively between the bank and your device.
Cookies are used to facilitate your use of our website, remember your personal preferences, collect statistical data, and improve your experience.

6. Contact

You can contact us for your questions and requests:

Company Name: diclepolatshoes
Phone: 0 (553) 033 51 51
Mersis No: 50245548676
Tax Office: Gaziemir
Tax No: 50245548676
Address: Ugur Mumcu Mah. 5656 Sk. No:15 Ic Kapi No:2 Karabaglar / Izmir
Email: [email protected]